Shipping policy

This Shipping Policy explains how orders are processed, shipped, and delivered after a purchase is placed on our website.

Shipping Coverage

  • United States Shipping
  • We currently ship within the United States.
  • Orders are delivered to valid residential or commercial addresses.
  • PO Box addresses are not supported at this time.

International Shipping

  • International shipping is currently unavailable.
  • At this time, we do not ship orders outside of the United States.
  • When international shipping becomes available, updated details, including countries, delivery timelines, and shipping costs, will be clearly announced on our website.

Order Processing (Handling Time)

  • Orders are processed within 1–2 business days.
  • Processing includes order verification, packing, and dispatch preparation.
  • Orders are not processed or shipped on Sundays or public holidays.

Transit Time

  • U.S. orders are delivered within 3–4 business days after shipment.
  • Delivery times may vary slightly depending on location and carrier operations.

Order Cutoff Time

  • Order Cutoff Time: 5:00 PM (Eastern Time – EST)
  • Orders placed before 5:00 PM EST are processed the same business day.
  • Orders placed after 5:00 PM EST are processed on the next business day.

Shipping Cost

  • Free shipping is offered on all U.S. orders.
  • There are no handling or delivery fees added at checkout.

Shipping Confirmation and Tracking

  • A shipping confirmation email with tracking details is sent once an order ships.
  • Tracking information may take up to 24 hours to update.

Address Accuracy and Delivery Issues

  • Customers are responsible for providing accurate shipping details.
  • Delays or delivery issues caused by incorrect or incomplete addresses are not our responsibility.

Contact Information

If you have shipping questions, please contact us:

Business Name: TFA STORE LLC
Owner: Ali Ammar Abid
Business Address: 5900 Balcones Dr, Ste 5125, Austin, TX 78731-4257, United States

Email: support@vitamadestore.com
Phone: +1 (859) 210-9499

Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed